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Les Pollard

 

I came to the home as manager for Riverview to work alongside my fellow Home Manager Steve Reader who will manage Dorchester and Clifton Units, in working with and developing the dedicated existing team to deliver the highest standards of person centred care for both residents and their families within the care setting. Plans for Riverview which is our DE nursing unit is to develop a process of Person centred care planning and care which will focus on individuals and their independence, enabling people to experience a positive care environment at all times during their stay.  Plans for Willows unit which is our palliative care/end of life unit is to train and develop staff in the Palliative care field looking at achieving Gold standard framework for EOL.

I myself am a registered Mental Health nurse with 23yrs experience of working in both the NHS and independent sector. I have undertaken various roles in this time ranging from senior carer up to and including management in both NHS and private sector. For my part I have always been a peoples person and will strive to support and direct staff within the care setting with the aim of sharing the passion and drive of the group in achieving a home that is seen as a beacon and an example for others to follow.

 

 

I am committed to listening and developing understanding of our stakeholders expectations, and developing a seamless service from the pre-admission process, right through to providing a service of care delivery based on choice & consent, focusing on the individual’s right to dignity and privacy, enabling and supporting your relatives to maintain their independence, within our first class environment offering all who choose to be part of our family an enjoyable, comfortable and caring experience.

I look forward to meeting you in the future and discussing your ideas on how we can improve on what we do and the way we do it.

 

Les.

enquiries@theclosecarehome.co.uk

The Close Care Home, Abingdon Road, Burcot, Oxon, OX14 3DP 01865407343