Stop the press! More AMAZING NEWS! we are very proud of the catering team in the home and we have just been awarded a national award for the food, nutrition and food service in the home from the first Care Home Awards Sanjay, Dominick, Charlotte and Filip attended the prestigious awards at the Royal Garden Hotel in London on the 25th May.

AMAZING NEWS!

We’ve just received our CQC report following a very in depth 2 day inspection on 08/08 March 2017. I am pleased to announce that we have been rated OUTSTANDING for Care and received a GOOD rating in all other fields. Overall we keep our GOOD rating for another 2 years, having made significant improvement increasing our rating in 2 areas!

 

I would like to take this time to sincerely thank all the team, every single one! Your hard work and efforts have been recognised, the love and compassion with which you work on a daily basis have been noted and we all have been rewarded with another great rating! Some might even say outstanding! Your dedication to your work and respect and dignity with which you treat the residents is evident and I am so pleased that it was seen.

 

We have had a very turbulent few years at The Close, since I started full time on-site in April 2015, I couldn’t have imagined that in exactly 2 years we would have gone from an inadequate rating  to our current rating of 1 OUTSTANDING and 4 GOODS!  Since the introduction of our new management team, who lead from the front, we have seen an amazing change in the soul of the home! We are a small family run business and outstanding care is really at the centre of everything that we do. It fills me with absolute pride to call The Close our family business, mainly because I think the place is exactly that, one big family.

 

We are privileged to be able to care for our residents and thank them, their families and other stakeholders and visiting healthcare professionals, in allowing us to do this and supporting us in the process.

 

My personal commitment to you all, is that we won’t use this rating to rest on our laurels, or become complacent. Next time I want to see a few sweep of stars! A full outstanding report, a real one off! We will use the learnings from this experience to further improve our quality and practise, to innovate further, to break boundaries and to reinvent the way things work! The door is always open, we are only going to achieve our goal if it is shared and with your help! Ideas, opportunities and experiences are always appreciated. Come on in – lets have a chat and see where it goes!

 

Once again to all – Thank you!

 

 

enquiries@theclosecarehome.co.uk

The Close Care Home, Abingdon Road, Burcot, Oxon, OX14 3DP 01865407343